Essentially, FullAhead is the response to a necessity. Information Technology (IT) has been growing steeply over the last decade, in particular with the development of everyday more powerful electronic devices and platforms based on ‘applications’ and internet. Indeed, today’s world requires a more accessible and prompt flow of information. This is so, in particular, in the marine insurance and correspondent’s world which moves with incomparable speed and where reliable, ordered and prompt communication makes the difference.
All these developments have a very great potential for the work of correspondents.
With the initiative and under the direction of Pandi Liquidadores SRL of Buenos Aires, FullAhead took over such a challenge, with the aim to create an IT solution up to the most advanced technology and to provide a first-class system to help the correspondents and Clubs in their very challenging, tough and exciting lives.
The dynamic of FullAhead is based on the dynamic of the correspondents. Therefore, the system has been designed to observe all what it is normally done when using physical files in their offices. FullAhead has been thought to be as robust (complete) as possible. Yet, at the same time, it has been combined with flexibility so each correspondent can use as much of the system as fits its own needs.
Following such line, it has been thoughtfully designed in order to allow each correspondent to keep its own mailing system/client (e.g. Google Apps, Outlook, etc.). FullAhead works administrating all that information for the consultation and management of the file by the claim handlers.
FullAhead works from the association of one e-mail address, where all the e-mails shall be received. The manner in which each correspondent administrates its accounts is up to them. For smaller offices it may be convenient to use one general e-mail for the handling of the claims (keeping their own personal addresses alien to FullAhead if so wished). For larger ones, it may be more efficient to keep individual addresses, setting up automatic forwarding of incoming and outgoing emails to the address of FullAhead. Others may prefer to include in copy, manually, FullAhead’s address on each chain of emails they wish to keep in Full Ahead.
ACCESSIBILITY, INFORMATION, EFFICIENC
FullAhead enables you to take your files with you. As long as you have a connection to internet, you will be able to access all your files.
You can keep an eye on what is happening. The importance of the system is that the data-base you build up with the information of each file is then easily accessible. It helps you to have flexible, reliable and prompt statistics and reports. You will be able to monitor not only what is going on in your area of influence (assessment of casualties, etcetera) but you will also have a good tool to make various analyses of your business, by handlers, time invoiced, clubs, members, vessels, etcetera.
It also allows you to handle files more efficiently: “To See” system, full tracking of claims, alarms, operational matters, guarantees released and so on so forth.
It will also make your administration more efficient and simple: it helps the handlers to keep an accurate and constant tracking of the work performed, fees and expenses incurred. It puts all the relevant information needed to produce your invoices at hand.
The clubs will benefit in many ways.
To start with, they will have even more efficient correspondents. Information will flow more promptly and it will also facilitate the exchange of documents and files.
Not less importantly, the correspondents will be able to give the Club, in a simple and clear way, all sorts of information which might be required in relation to casualties and risks, also assisting with loss prevention.